Aug 09 2019 12:12 AM
My organisation are currently in the process of moving from on prem to O365. Recently, many users are getting external requests to join Teams, which they accept and attempt to join and download the Teams app.
Our O365 tenant is as standard, the very defination of 'out the box'. Nothing has been changed, there are no policies in place outside the fact that for all users, many of the O365 features are 'switched off' via disabling the license to products such as Teams. That said what we are seeing is the following:
So far, through trial and error we have been able to resolve this for a few of us within IT by doing the following:
What I would like to know is should this be the kind of experience we should expect when we start onboarding users to Teams. If the Teams license were assigned already would we not experience all these problems? Is this something others have experienced?
Thanks
Anthony
Aug 09 2019 12:25 AM
Aug 09 2019 12:27 AM
Aug 09 2019 12:50 AM
@adam deltingerthanks for the reply :) ill give clearing the cache a go aswell to see if that helps, i'll also see if the external inviter can remove the user as a guest and re-add also.
Will report back my findings!
Thanks
Anthony