external guest does not enable chat

[carlossmoraes]

Hello, when I invite external people to a meeting, without having to register a team account, the chat option is not enabled

[#2]

@carlossmoraes 

Has guest access to chat been enabled on your tenant?

https://docs.microsoft.com/en-us/microsoftteams/manage-guests

Best,

bp

[#3]

yes, it is activated.
It only happens when the person enters the link without logging in to teams, it is as if they were anonymous.

[#4]

Has this always been the case? Anecdotally, I heard someone else having a similar issue and this was not the case until two days ago. I do know there was a teams update (specifically background effects and end call). So, I am wondering if something else has changed.

[#5]

@carlossmoraes 

Guest Access > Chat Access needs to be provided. Please refer to below video. Your answer is between 1:00 to 1:30 minute

https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

I hope this resolves the issue