Sep 09 2019 05:56 PM
Sep 10 2019 06:32 AM
@DAUJLA The lastest I've seen is from @Waseem Hashem in may 2019 that it is coming later, but no date. The closest feature is that you can search users and connect by saying their name if you are running English language in your AA.
Sep 16 2019 05:56 AM
We've reached out to MS and they've advised us it should be ready by November 2019. Was supposed to be ready in Q2 2019. Lets wait and see. Thanks
Oct 23 2019 07:59 AM
Hey @DAUJLA. Have you heard anything new on the roll out of dialing by extension through the Auto Attendant? We want to ditch our current PBX and go Teams / MS Phone system but we're very invested in our current extension layout (email signatures, business cards, general user dialing habits, etc.).
Hoping it's just around the corner like you heard earlier.
Jun 01 2020 11:49 PM
We found a few things to be aware of when setting up this feature in relation to entering a users phone number in Azure AD. We've written a post about the requirements to get dial by extension working correctly, we hope this helps users out. Thanks.
Aug 05 2020 07:35 AM
@SiplifiGroup Have you seen any issues with the extensions not updating after the 12 hours?
We were ready to push forward with a migration but extensions are not being populated in the auto attendant (says it can't find the person) even after 12 hours (waited days in one test)
We opened a ticket with Microsoft and they ran some sort of background index sync and that fixed it but adding a new user does not work.
Mar 17 2021 02:06 PM
yes. on the azure AD you have to populate the user's contact info, under Office Phone with the same lineuri as on teams. The autoattendant app performs the search on AZAD, so you need to update that. I did it with powershell as I had a lot of users to update. I wonder why MS doesn't do this automatically when you enable the user for teams and assign the number.
Mar 18 2021 01:05 PM
Mar 23 2021 08:17 AM - edited Mar 23 2021 08:18 AM
@friccicr Are we able to redirect extension numbers externally to an users personal phone number? Without going through setting up the user with a phone system and calling plan. I am looking for it to skip the teams phone number part and just forward straight to personal cell numbers from the auto attendant. Depending on the extension number dialed, it would be a different user?
Mar 23 2021 09:27 AM
Mar 23 2021 09:39 AM