Hello Microsoft community,
I hope I am in the right place. I must provide informations about our call queue, it is important data for our company.
I would like to extend the cloud data availability to one year, right now its only 28 days. Is this possible or is there a workaround? I couldn't find anything related to the call queue in Teams in https://compliance.microsoft.com/informationgovernance?viewid=retention
I am using this template: https://www.microsoft.com/en-us/download/details.aspx?id=102291
"CQD Teams Auto Attendant & Call Queue Historical Report V1.63.pbit"
This site say it's a known issue but i hope for more information.
https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports#known-issues
Kind regards,
Bordeaux
