Jul 01 2021 01:19 AM
Hello together,
I was wondering, if you know, if it is possible to escalate a 1:1 federated call to a conference call.
Imagine the following scenario:
I am in a call with a federated (external) contact. Now I would like to add a third colleague (internal) to this call. The participant symbol is not visible in the call window, so I am not able to add a third person to this call.
As a workaround I have to start a call with the internal colleague first and then add the external account there, or start an ad-hoc conference.
Do you also encounter this scenario, or do you have the possibility to add a third person the the call?
Thanks and Greets,
Markus
Jul 01 2021 01:54 AM
SolutionJul 01 2021 02:39 AM
Jul 01 2021 01:54 AM
Solution