Error when try to add Shifts to my Team in Teams

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New Contributor

When i want to add Shifts App on Teams, i have the follow error since 2 weeks ago:

It's not you, it's us
Something went wrong. Please try again.

I try once and again, and nothing different happends

why this error appear?

3 Replies
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Hello! 
Does the same error occur if you use the web based version of Teams? 

Kind Regards
Oliwer Sjöberg

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Hi @oliwer_sjoberg. Thanks for your anwser. 

 

Yes, i have the same error when try to do the same steps using the web based version. 

 

Regards, 

Pablo

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Hello @PabloBarba 

 

Could you verify from the Teams Admin center that the Shifts app is not currently being blocked? 

 

1: Login to https://admin.teams.microsoft.com/

2: go to Teams apps > Permission policies and verify that no apps are currently blocked 

3: Go To Teams apps >App Setup Policies and verify that Shifts is displayed here as well ( sorry that the admin center in the image below is in Swedish ) 

 

clipboard_image_0.png

 

If you've verified everything above and still receive this error please let me know

 

Kind Regards
Oliwer Sjöberg