Error when copying files from one teams site to another teams site

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Regular Visitor

When a user copies 10 .pdf files from one teams site to another teams site the user gets an error which do not defines informatiion about the error. (just an error message).

 

Sometimes 4 from the 10 files are copied the other time 2 from the 10, the size of the 10 .pdf files is around 30 MB

 

Even client as webbased the problem occurs. Even changing the team sites doesn't have a positive effect. 

 

See the screenshot below 6 from the 8 files are being copied

1 Reply
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Well, I would recommend here to grab the logs you get when using the desktop app and open a support tickets. Operations to deal with files that are 30 MB in size should just work