error, We are having trouble creating your channel. Please try again later; when creating channel

New Contributor

 

Please I have a user who cannot create channel in Teams which she is a member of.

 

The user is a member in the "Marketing Team". The user is trying to create a channel in the team but is getting an error, "We are having trouble creating your channel. Please try again later".

We have experienced this with other team members in other teams as well. We have checked the setting to allow members to create channels.

 

I need your help to find out Why the user or other members cannot create Teams channels? 

To resolve this issue.

 

I have attached a screenshot image of the error.

 

 
Error.jpg

 

1 Reply
Not an easy way to know what could be happening...something you can do here is to do some debugging of what's happening behind the scenes in terms of APIs called...otherwise, open a support ticket is something worth