Error on Team Creation

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New Contributor

Hello, I am working with a user who is receiving an error when trying to create a Team. The error states, "We couldn't create your team because something went wrong. please try again later." (Screenshot below).

 

She has a Team template that she uses to create Teams from, though there doesn't seem to be any issues with the template itself, as other Teams attempted to be copied had the same result, and reviewing the settings/name of the Team that she was trying to create, there are no forbidden characters etc. She reports to have been able to do this up until Friday, 11/01/19. This issue occurs both in the web app as well as a client for Windows 10 64bit. Another observation is that she has quite a few Teams created, and am wondering if somehow she hit a limit.

 

I was unable to find any documentation online about this error and was hoping someone here has heard of it!

 

~ Chris

teams.png

2 Replies
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FYI to future readers, this was determined to be a limitation in Teams in which the user had reached the cap of Teams channels to be created. I was not able to determine the true cap, but it is around 200.

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@chriscrow3 

Am getting the exact same error in creating a Team (with 9 channels in that Team, and a total of maybe 15 total Teams)

 

The Team is eventually created, but immediate use is not possible, and in some cases the whole Team disappears unless I log out and back in again (have even attempted to clear Teams cache to resolve issue), but shouldn't have to keep logging and out again to see them once created.