Nov 04 2019 11:39 AM
Nov 04 2019 11:39 AM
Hello, I am working with a user who is receiving an error when trying to create a Team. The error states, "We couldn't create your team because something went wrong. please try again later." (Screenshot below).
She has a Team template that she uses to create Teams from, though there doesn't seem to be any issues with the template itself, as other Teams attempted to be copied had the same result, and reviewing the settings/name of the Team that she was trying to create, there are no forbidden characters etc. She reports to have been able to do this up until Friday, 11/01/19. This issue occurs both in the web app as well as a client for Windows 10 64bit. Another observation is that she has quite a few Teams created, and am wondering if somehow she hit a limit.
I was unable to find any documentation online about this error and was hoping someone here has heard of it!
Jan 15 2020 01:17 PM
FYI to future readers, this was determined to be a limitation in Teams in which the user had reached the cap of Teams channels to be created. I was not able to determine the true cap, but it is around 200.
Jun 30 2020 11:03 AM
Am getting the exact same error in creating a Team (with 9 channels in that Team, and a total of maybe 15 total Teams)
The Team is eventually created, but immediate use is not possible, and in some cases the whole Team disappears unless I log out and back in again (have even attempted to clear Teams cache to resolve issue), but shouldn't have to keep logging and out again to see them once created.
Feb 17 2021 02:01 AM
@HTS-Lydia Did you manage to solve this?
I have the same, even with the tenant admin that I get a message : the team cannot be created because something went wrong. Try again later.
But the team seems created, but some tabs are duplicated like 4 times , the members I added, are not added.
It used to work, but suddenly this gives this error.
Apr 01 2021 01:40 AM
May 06 2021 06:07 AM
Jul 15 2021 01:25 PM
Jul 15 2021 03:15 PM
@JonnyAlpha Hi, and for all who added replies to my original post.
I have found that patience is the best thing. I don't at this moment still receive as many of these errors as I used to. Realistically, I have come to find that Microsoft has been inundated with everyone using Teams and their servers couldn't handle all the responses that occur all at once. The Teams for the most part will eventually be created (despite the error), so if you wait 10-15 mins before you try again, that is best.
Jul 25 2021 08:03 AM
Hi Lydia, further to your suggestion I have found that on a Windows 10 machine (even after the 15 minute wait) there was no Tile for the Cloned Team that had been created. The Team was however visible in the "Manage Teams" listing. In order to get the Tile for the Team I needed to Quit the Teams Desktop app and then relaunch it. The strange thing is though, I have a Mac running next to my Windows PC which is also signed into my Teams account and the tile for the new Team appeared on this platform.