06-15-2020 01:34 AM - edited 06-15-2020 01:36 AM
Hi,
one of the Mac users in our company is experiencing issues while he's trying to start an teams meeting via the Outlook plugin. The error message says:
"Cannot create Teams Online Meeting. Please go to help > contact support to report the isse"
The Mac user reinstalled Outlook for the second time already, to solve the problem. What I've checked:
Somebody solved that problem?
BR
Jonathan
06-15-2020 02:43 AM - edited 06-15-2020 02:43 AM
UPDATE: The mac user has the problem again. He was able to create 2 or 3 meetings at friday, after he reinstalled Outlook.
07-01-2020 10:16 PM
@Peppe95 I have one user having the same issue. I am not able to find any solution as of now. Attaching screen here.
07-21-2020 09:43 AM
@akshayko I did the following and it worked for me:
1. Please quit all Office applications in your Mac device.
2. Open Word application.
3. Sign out of the account that logged in.
4. Sign-in back again.
5. Now re-launch Outlook again and check if it makes any difference.
08-19-2020 02:55 AM
I am having the same issue since a month ago. Tried the logout of Word account solution without success.
08-19-2020 03:11 AM
09-23-2020 03:26 PM
This worked for me (i.e., signing out of Word and then signing back in). I have had to do it two times on my Outlook 365 for Mac.
11-12-2020 02:07 PM
I have the same issue on mac and I had no luck when I tried Kevk1900's fix but strangely enough got it working with this:
After that I was able to launch Word again to sign in and have the Team meeting links on Outlook still work. Hope this helps.