Error code/ Fehler code C AA 20004 einloggen in TEAMS

[traduco]

Hello,

we are using Microsoft Teams in our office and we are having problems with one computer: our colleague cannot log in, error code is C AA 20004.

What exactly is the issue and how can we solve it?

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Hallo,

wir benutzen Microsoft Teams und einer unserer Accounts kann sich leider nicht einloggen, der Error Code ist C AA 20004. Was bedeutet dieser Code und wie können wir das Problem lösen?

Danke!

[#2]

@traduco Hey, I'm attaching this for reference and guidance for error 0xCAA20004

https://support.microsoft.com/en-us/office/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02...

[#3]

Thank you for your quick reply@ChristianBergstrom .

In our case who is the IT admin? The main person who set up the account?

[#4]

@traduco Yes, I would say so. But I don't know anything about your environment, and you haven't attached any other info about the error message (more tech details) but as far as I know it's a authentication issue that your administrator should be able to resolve. If not, just have him/her do a search for "0xCAA20004" and you'll get plenty hits and troubleshooting steps.