Dec 17 2020 02:50 PM
Im not sure what is happening.
Here is the situation:
Why is this happening? Is there a way to stop the name change? given that you cant change the way the attachments are displayed to show the whole file name those extra 10 or so characters are not helping
Dec 18 2020 04:19 AM
@jstein525 It actually enriches the files with the number so you can still relate the attachment to the email message. It is by design
Dec 18 2020 08:48 AM
@paul keijzersthats great and all but is there a way to stop it from doing that?
Dec 19 2020 11:03 AM
Solution@jstein525 no at this moment not you could create a webhook which catches the document when it comes in and change it directly.
Sep 01 2021 11:44 AM