Dec 18 2018 01:10 PM
In Teams admin the posts to a channel are restricted to just my main company domain. I would like to add more domains such as ones used by our various marketing robots including Zapier and Zoho. I cannot determine a way to add a different domain. If I send an email from those other to the particular Teams channel email is bounces back.
Dec 18 2018 02:05 PM
Dec 18 2018 02:09 PM
SolutionHi,
So if you add the sender domains mails from them still bounces? It can take a while before the setting is active so you should wait a hour or two before testing.
Dec 18 2018 02:12 PM
Dec 18 2018 02:23 PM
Are you talking about inside the web based Teams admin page?
https://admin.teams.microsoft.com/teams/manage/ or the Teams app itself? I cannot locate any way to right click on any Teams Channel to change that. And it will not let me add another other domain like I said, Zoho or Zapier.
Dec 18 2018 02:24 PM
On that page it will not let me add any other domain than the one for my company. Must be a bug. I'll clear by cache and try again.
Dec 18 2018 02:33 PM
Thanks. The Teams admin is showing a spinning circle, must be down for a bit. I'll check back later on.
Dec 18 2018 02:33 PM
Dec 18 2018 02:33 PM
Ok, at a computer, inside of Teams right click the channel and choose "Get Email Address". Then on that screen where you get the address is an advanced Settings link shown here:
On the next screen you can choose the domains or all domains for the channel.
If you cannot change this, then you have an admin level setting set on the admin center shown here where the ? is.
Should this have domains set to allow, then everything else is blocked other than those. This admin center was bugged, so to add entries here you have to do it via PowerShell, if you need that command I can get it for you if you end up needed to go this route, just let me know.
Dec 18 2018 02:46 PM
Thanks so much, that was very helpful. I never noticed the Advanced Settings. I added those two outside domains under External Access. We had some blocked domains already in there. Guessing if I took those out it would then show me the "Anyone can send emails to this channel" selection in Teams (does not now). As soon as the Teams / Org-wide Settings / Teams settings returns data I hope to be able to add those two domains. We are close. Thanks for helping me on this.
Dec 18 2018 02:51 PM
Yep, I added those external domains and they failed to stick. I went back 5 minutes later and they were gone. So Powershell is how I'll have to go. And to add the allowed domains to the channel as the web page won't let me add them there either. I will try in the morning tomorrow but otherwise will dig into finding the Powershell commands. If you have a link that would be helpful. Thanks so much @Chris Webb
Dec 18 2018 02:53 PM
Dec 19 2018 06:53 AM
Thanks @Chris Webb for the solution that worked via Powershell commands. I am now receiving the channel posts via email from an outside domain (my marketing bot). There are a few things I am not pleased with and I hope that Microsoft watches this forum so they can be corrected.
Teams Admin GUI Problems:
Teams Client Problem
Apr 11 2019 08:38 AM
Took me some time, but I realized I have to press space after entering the domain. Otherwise the save button won't allow me to save it.
O365 Admin centers > Teams
Org-wide settings > Teams settings > Email integration > accept channel email from these SMTP domains
May 28 2019 08:14 AM
Thanks so much @lexcpc - just hitting 'space' after it on the GUI was all I needed... I tried tab and enter and others, but the space bar was what did the trick for me. Thanks for posting that, very helpful!
Chris
Jun 14 2019 07:23 AM
Thank you @lexcpc -- the space did the trick. Also - I found that after about 30 minutes, the entries did finally populate in the GUI (showed immediately with Get-CsTeamsClientConfiguration in PowerShell). Once the new domains appeared in the GUI, sending mail in from those outside domains finally worked.
Aug 01 2019 03:50 AM
Oct 25 2019 05:38 AM
@lexcpc- thank you! That was the missing piece for me.
May 26 2020 01:16 PM