09-18-2018 03:24 AM
Hi there,
When editing Word from Teams, when saving as and clicking "save to another folder" brings up a blank screen and won't display folder explorer.
Thanks
09-18-2018 04:25 AM
Is this taking place in the browser? in de desktop app? Mac? Windows? etc? a little more info please
09-18-2018 04:30 AM
09-18-2018 08:05 AM
10-08-2018 05:24 AM
Thanks, this has been confirmed as a bug and I am told they will include a fix in the next release (December). From the experience I had from Microsoft support to confirm this bug, it is obvious that Microsoft is doing its best to have a decent product. We are piloting Teams and champions are already complaining that they don't have read receipts, cannot see chat and files at the same time, etc... C'mon Microsoft, you can do this! Champions are already saying Slack, Workplace, etc. are better.
07-09-2019 07:59 AM
is this solved or is there a workaround (registry edit or such), as I have this issue as well at this moment???
07-09-2019 08:16 AM
It's working for me know. I think it started working after the latest version:, updated on 03/07/2019: 1.2.00.17057 (64-bit). It takes 5 seconds to go from the blank screen to the folder explorer but at least it works.
07-09-2019 10:40 AM
09-05-2019 05:03 AM - edited 09-05-2019 05:07 AM
Same problem here! Who has got a sollution. It's only a problem when editing in Teams App. When using Teams in browser there is no problem.
09-05-2019 05:42 AM
@RJWaringa I opened a support ticket for this and it is a general issue....
09-05-2019 05:47 AM
@Nick_Loenders Do you know when it's solved? Is it on the roadmap to fix?
01-11-2021 07:43 AM
@Daniel Abadias anyone ever find a fix here? Running into this issue this morning. User is editing document within Teams, File -> Save as -> Save online and gets white screen. I found if they ... -> open in browser they can save to the intended location. So this looks to be a limitation of Teams client.