SOLVED

Edit Failed when trying to edit a post.

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Occasional Visitor

Hello,

 

I have a user having issues editing some of his posts within a channel. I disabled editing on a test channel and I can't seem to replicate the error. 

2020-06-09 15_56_51-Inbox - Mouang.Lee@permobil.com - Outlook.png

 

The user mentioned he can edit some posts and some times they cannot.

 

What does it mean when it's in red? 

 

Thanks.

 

2 Replies
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Best Response confirmed by adam deltinger (MVP)
Solution
Hi @Mouang Lee

Do you get the issue in the web client (https://teams.microsoft.com)?

If you don't and this is restricted to the desktop client, get the user to log out completely, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and then log in again - see if that fixes it

Hope that answers your question!

Best, Chris
Highlighted

In my case, I was not able to edit a message until I removed attachments.  Once I removed the attachments I was able to edit the message and re-attach the files.

 

Both the web and native client gave the red "Edit failed" response.

 

I am a team owner and all permissions related to editing and deleting messages were enabled.  Toggling the permissions off/on did not have any effect.