Jun 09 2020 02:06 PM
Hello,
I have a user having issues editing some of his posts within a channel. I disabled editing on a test channel and I can't seem to replicate the error.
The user mentioned he can edit some posts and some times they cannot.
What does it mean when it's in red?
Thanks.
Jun 10 2020 02:55 PM - edited Jul 26 2021 04:12 PM
SolutionHi @Mouang Lee
Do you get the issue in the web client (https://teams.microsoft.com)?
If you don't and this is restricted to the desktop client, get the user to log out completely, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and then log in again - see if that fixes it
I have also seen reports that attachments may cause this
Hope that answers your question!
Best, Chris
Aug 02 2020 03:18 PM
In my case, I was not able to edit a message until I removed attachments. Once I removed the attachments I was able to edit the message and re-attach the files.
Both the web and native client gave the red "Edit failed" response.
I am a team owner and all permissions related to editing and deleting messages were enabled. Toggling the permissions off/on did not have any effect.
Jan 09 2021 07:59 AM
@blszn Thank you for the correct solution.
Jul 12 2021 10:32 AM
Jun 10 2020 02:55 PM - edited Jul 26 2021 04:12 PM
SolutionHi @Mouang Lee
Do you get the issue in the web client (https://teams.microsoft.com)?
If you don't and this is restricted to the desktop client, get the user to log out completely, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and then log in again - see if that fixes it
I have also seen reports that attachments may cause this
Hope that answers your question!
Best, Chris