Domestic and Domestic/International Calling plans

[andrew_brathwaite]

Are incoming or inbound calls deducted from calling plan minutes. Is there anything from Microsoft in writing about this? (ie. in Microsoft docs, slide decks, or a blog by a Microsoft rep) I haven't found anything.

[#2 · Accepted solution]

Hi @Andrew_braithwaite

Inbound calls are not deducted from Call Plans. See here:

https://blogs.technet.microsoft.com/ukprodandcomms/?p=1086

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_other/pstn-calling-consumption-b...

In addition, the Docs.com article refers to call plans and minutes in a call out context but as you will see nothing at all mentioned on inbound

https://docs.microsoft.com/en-us/MicrosoftTeams/calling-plans-for-office-365

Hope that answers your question.

Best, Chris

[#3]

Thank you!