Domain\tenant name change

Copper Contributor

We did changed the name from our Domain\Tenant.
We did already had a lot of Teams created. We did experienced some issues with tabs, but could solve these easily.
But we have one Team from which the rotation isn't changed. When you select "Open in SharePoint" it goes to the old address. When we change that part which is changed we go to the correct SharePoint site. Also the name from the site is strange (/sites/*****).
Also all the tabs are not working anymore and we receive the error 'There was a problem reaching this app.'
Now is our question how can we solve this? Is it possible to change the routing?

 

6 Replies
Hello
Is this what you did?

https://docs.microsoft.com/en-us/sharepoint/change-your-sharepoint-domain-name

Have you seen the documented Teams impact?

@Andres Gorzelany Yes, this is what we did. But we have only one team from the more then 500 with this issue. The migration was also done a long time ago. When I have a look at the content, it seems that the data was also changed last week.

Hello,
Anything particular with this team?
Do you experience the same both from Desktop client and Web?
No nothing strange. Web nor Desktop client works. The team is linked/goes to the old url.
"When you select "Open in SharePoint" it goes to the old address."

Is this from the Files tab?

"all the tabs are not working anymore and we receive the error 'There was a problem reaching this app.'"

Did you try re-adding those tabs?
"When you select "Open in SharePoint" it goes to the old address."
Is this from the Files tab?
No from via/below the ellipses

"all the tabs are not working anymore and we receive the error 'There was a problem reaching this app.'"

Did you try re-adding those tabs?
There are only the standard tabs. When I try to add a list or a wiki isn't this also possible. Whiteboard is possible