SOLVED

Does the files tab in Chat (not channels) actually work?

New Contributor

Hi, 

 

Does this files tab actually show anything uploaded or shared in this chat? I know how it works in a Teams Channel, but what about smaller 1-1 chats (for example)?

 

I had a client, apparently, lose a dozen files in their Files tab, but I've never seen it work

 

renderz_0-1619101747004.png

 

3 Replies
Yes it works. I can see lots of files in some 1:1 chats that I have with my colleagues.
Although, not sure why it's not working in your case...
best response confirmed by ThereseSolimeno (Microsoft)
Solution
Hi, adding to the above that there's an ongoing service degradation that's affecting the Files tab.
TM242990 "Users are unable to search content or view files in the Files tab in Microsoft Teams."

For reference https://support.microsoft.com/en-us/office/share-files-in-teams-0c4d34ee-5dd8-46d5-ab35-0d227b5e6eb5