Jul 16 2021 10:58 AM
We are getting some cases where people are reporting content freezing while viewing content sharing. For example, they'll say "the presenter is on slide 8, but I still only see slide 2". Audio is good throughout. Is there a report and filter in CQD that can pick up on this? I suspect it's something with VBSS over UDP, but most of the reports are related to call quality.
Jul 26 2021 09:09 AM - edited Jul 26 2021 11:10 AM
Hello @David Phillips
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized agents:
https://support.serviceshub.microsoft.com/supportforbusiness/create