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Do I need a Licences for Teams

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New Contributor

I already have a Microsoft Office 365 Business Essentials License but when using teams or outlook my meetings do not generate any dial up numbers.  What do I need to do?

3 Replies
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Solution

Hi @Don_Bates - Office 365 Business Essentials doesn't include audio conferencing, you'd need to purchase that separately. https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365

 

You can still have online meetings, but everyone will need to use VoIP.

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Hi @Don_Bates

You will need an audio conferencing licence for this. It is an add on to an Office 365 licence.

You can purchase this via billing in the 365 admin portal or through your provider if you have one to manage your environment.

Hope that answers your question

Best, Chris
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@Christopher Hoard 

 

Many thanks for this I am now arranging for a licence.

 

Don.

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