DLP block files after an hour

Copper Contributor

Hello,

I have configured a DLP policy to block sensitive information in SharePoint and OneDrive as well.
When a user sends a file that contains sensitive information it was only blocked after an hour.

Is this the expected block time? If not, what is?

3 Replies

Depends. Was the file already uploaded or did he just add it? What's the size? There can be slight delay for indexing when a new file is uploaded. Other than that, open a support case and report this.

@Vasil Michev 

It's a new file.
Size is 19KB

Then I wouldn't say it's working as expected - open a support case.