Home

Direct Routing Question(s)

%3CLINGO-SUB%20id%3D%22lingo-sub-239556%22%20slang%3D%22en-US%22%3EDirect%20Routing%20Question(s)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-239556%22%20slang%3D%22en-US%22%3E%3CP%3E1.%20Should%203PIP%20phones%20(VVX)%20work%20when%20direct%20routing%20is%20being%20used%3F%26nbsp%3BAccount%20used%20to%20logon%20to%20the%20phone%20is%20Teams%20only.%20In%20bound%20calls%20work%20fine%20but%20outbound%20calling%20fails%20from%20the%20phone%20(Tried%20E164%20and%20national%20dial%20code.%20Using%20teams%20client%20on%20windows%20works%20fully%20as%20expected)%3C%2FP%3E%3CP%3E2.%20With%20a%20P%20to%20P%20call.%20(ie%20PSTN%20call%20to%20Teams)%26nbsp%3Bshould%20the%20ability%20to%20escalate%20to%20a%20three%20way%20be%20there%20or%20not%3F%26nbsp%3B%20(From%20a%20Windows%20Teams%20client)%3C%2FP%3E%3CP%3E3.%20Where%20the%20Teams%20(Windows)%20client%20calls%20out%20to%20the%20PSTN%2C%20transfers%20work%20fine.%20Where%20the%20PSTN%26nbsp%3B%20endpoint%20dials%20in%20to%20Teams%2C%20transfers%20are%20not%20working%20for%20me.%20Is%20anyone%20else%20seeing%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20any%20suggestions%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-239556%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

1. Should 3PIP phones (VVX) work when direct routing is being used? Account used to logon to the phone is Teams only. In bound calls work fine but outbound calling fails from the phone (Tried E164 and national dial code. Using teams client on windows works fully as expected)

2. With a P to P call. (ie PSTN call to Teams) should the ability to escalate to a three way be there or not?  (From a Windows Teams client)

3. Where the Teams (Windows) client calls out to the PSTN, transfers work fine. Where the PSTN  endpoint dials in to Teams, transfers are not working for me. Is anyone else seeing this?

 

Thanks for any suggestions