Direct Routing Outbound Calls failing

%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1579399%22%20slang%3D%22en-US%22%3EDirect%20Routing%20Outbound%20Calls%20failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1579399%22%20slang%3D%22en-US%22%3E%3CP%3EHello%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EInbound%20calls%20are%20working%20fine%20with%20my%20SBC.%20But%20for%20Outbound%20calls%20what%20happens%20is%20the%20my%20destination%20mobile%20rings%20I%20answer%20but%20the%20200OK%20that%20is%20sent%20back%20to%20MS%20Teams%20SBC%20does%20not%20come%20back%20with%20an%20ACK.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20you%20please%20confirm%20for%20these%20calls%20does%20the%20200%20OK%20sent%20back%20to%20MS%20Teams%20SBC%20need%20to%20have%20the%20contact%20header%20set%20as%26nbsp%3Bcustomer5000.sbc1.myserver.co.uk.%20Or%20is%20the%20Route%20of%20my%20provider%20SBC%20causing%20an%20issue%26nbsp%3B89.15.15.28%20%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CPRE%20class%3D%22lia-code-sample%20language-applescript%22%3E%3CCODE%3Edstip%3A%2052.114.75.24%0Adstport%3A%205061%0A~~~~~~~~~~~~~~~~~~~~%0ASIP%2F2.0%20200%20OK%0ASession-Expires%3A%203600%3Brefresher%3Duas%0ARequire%3A%20timer%0AVia%3A%20SIP%2F2.0%2FTLS%2052.114.75.24%3A5061%3Bbranch%3Dz9hG4bK4562c25%0ARecord-Route%3A%20%26lt%3B89.15.15.28%26gt%3B%20--%20My%20Core%20network%20SBC%0ARecord-Route%3A%20%26lt%3B5061%26gt%3B%20--My%20Teams%20SBC%0ARecord-Route%3A%20%26lt%3B68.30.41.197%3A5060%26gt%3B%20--%20My%20Teams%20SBC%0ARecord-Route%3A%20%26lt%3B5061%26gt%3B%0ATo%3A%20%26lt%3B%26gt%3B%3Btag%3D3806077363-1364677916%0AFrom%3A%20%26lt%3B%26gt%3B%3Btag%3D7d4ad29020844e15a6b9296114776767%0AP-Asserted-Identity%3A%20%26lt%3B%26gt%3B%0ACall-ID%3A%20ef7a2d7c8ce353658bfb0c5956f5b527%0ACSeq%3A%201%20INVITE%0AAllow%3A%20MESSAGE%2CUPDATE%2CPRACK%2CINFO%2COPTIONS%2CBYE%2CINVITE%2CACK%2CCANCEL%0AContact%3A%20%26lt%3B%26gt%3B%0AContent-Type%3A%20application%2Fsdp%0AAccept%3A%20application%2Fsdp%0AContent-Length%3A%20578%3C%2FCODE%3E%3C%2FPRE%3E%3C%2FLINGO-BODY%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1579399%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1587624%22%20slang%3D%22en-US%22%3ERe%3A%20Direct%20Routing%20Outbound%20Calls%20failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1587624%22%20slang%3D%22en-US%22%3E%3CP%3ESimple%20answer%20%3D%20yes%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F711712%22%20target%3D%22_blank%22%3E%40VoipGuyUK%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1591012%22%20slang%3D%22en-US%22%3ERe%3A%20Direct%20Routing%20Outbound%20Calls%20failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1591012%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F711712%22%20target%3D%22_blank%22%3E%40VoipGuyUK%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETo%20clarify%20for%20others%20that%20might%20stumble%20on%20your%20self%20answer%2C%20I'm%20sure%20you%20meant%20the%20Contact%20Header%20must%20have%20%3CPHONENUMBER%3E.%26nbsp%3B%20You'd%20asked%20two%20questions%20%3B)%3C%2Fimg%3E%3C%2FPHONENUMBER%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hello

 

Inbound calls are working fine with my SBC. But for Outbound calls what happens is the my destination mobile rings I answer but the 200OK that is sent back to MS Teams SBC does not come back with an ACK.

 

Can you please confirm for these calls does the 200 OK sent back to MS Teams SBC need to have the contact header set as customer5000.sbc1.myserver.co.uk. Or is the Route of my provider SBC causing an issue 89.15.15.28 ?

 

 

 

dstip: 52.114.75.24
dstport: 5061
~~~~~~~~~~~~~~~~~~~~
SIP/2.0 200 OK
Session-Expires: 3600;refresher=uas
Require: timer
Via: SIP/2.0/TLS 52.114.75.24:5061;branch=z9hG4bK4562c25
Record-Route: <sip:89.15.15.28;lr=on> -- My Core network SBC
Record-Route: <sip:customer5000.sbc1.myserver.co.uk:5061;transport=tls;r2=on;lr> --My Teams SBC
Record-Route: <sip:68.30.41.197:5060;r2=on;lr> -- My Teams SBC
Record-Route: <sip:sip-du-a-eu.pstnhub.microsoft.com:5061;transport=tls;lr>
To: <sip:+447825312603@customer5000.sbc1.myserver.co.uk;user=phone>;tag=3806077363-1364677916
From: <sip:+441916625566@sip.pstnhub.microsoft.com;user=phone>;tag=7d4ad29020844e15a6b9296114776767
P-Asserted-Identity: <sip:+447825312603@196.9.42.30>
Call-ID: ef7a2d7c8ce353658bfb0c5956f5b527
CSeq: 1 INVITE
Allow: MESSAGE,UPDATE,PRACK,INFO,OPTIONS,BYE,INVITE,ACK,CANCEL
Contact: <sip:+447825312603@196.9.42.30:5060>
Content-Type: application/sdp
Accept: application/sdp
Content-Length: 578

 

 

 

2 Replies

Simple answer = yes @VoipGuyUK 

@VoipGuyUK 

 

To clarify for others that might stumble on your self answer, I'm sure you meant the Contact Header must have <phonenumber@customer500.sbc1.provider.com>.  You'd asked two questions ;)