Determining who is admin for our Teams account...

Copper Contributor

I am the IT Administrator for our company. When I attempt to login to Teams app using my work email, it states it "has already set up Teams for you organization". I had a Skype Manager account and a Microsoft account, neither of which work. I contacted support and they sent me here. I am trying to find out who would I contact for determining who has already setup our Teams for our corporate domain? See attached error message. Thank you.

2 Replies

@mikewilswha Hello, for more info about the particular message see the link below.


'Someone has already setup Teams for your organization' error in Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup... 

 

But it sounds like you need to do this.

 

'Take over an unmanaged directory as administrator in Azure Active Directory'
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover 

 

 

Thank you, I will review these options to see which best might solve the issue!

 

Regards!

 

@ChristianBergstrom