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Desktop Sharing - Request Control

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Pieter van Kampen
New Contributor

Hi, when sharing in a meeting, I can't find the request control button, or the share control button. 

 

I can share a document or the screen and that works fine, but there is no apparent UI to change the control.

 

This is on Windows 10, with the app version 1.1.00.24759 (64 bits)

 

Is this not working, or am I missing a configuration option?

 

Regards, Pieter

10 Replies
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Try hoover over the top center of the screen!

I don't think you can give control to guests though

The request control is down to the left next to the call panel

 

/ Adam

 

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Yes, that is what I read, but nothing happens there.

It does not work for internal meetings.

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I would suggest creating a ticket with Microsoft

/Adam
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There is a setting in the new teams admin to control the request control in the meeting policies. It’s a drop down that has 3 options. Check that.

Also make 100% sure you are using the screen share on the far left when sharing that is the only option that will allow screen sharing.
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Thanks, the options are set in a new policy, only I can't see where to assign that policy. The default policy does not allow passing control to guests.

But I found now that if I share the screen, you can pass the control to someone in my organization. I was trying to pass control to a shared Word document. Is that not possible?

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Nope. Only when sharing screen.
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@DeletedDo you know if there are limitations on desktop/screens sharing for the different licenses (E3, F1)?

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The option to give control seems to flaky (i'm just taking internal users at this point).  Sometimes its there and sometimes it is not.  Also the request control option by the participant is almost never shown.  The option in the policies are set so why is this happening?  Anyone else having this issue?  Tx. 

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I had the same issue when trying to get control from a Teams-Trial user. Anyone knows about limitation of Microsoft Teams Trial Version?

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The Request control requires individuals to share their full screen, if they are sharing just the app etc. Then it won't show up, so make sure that isn't the case.

As for Trial user there shouldn't be any limitations as long as the users sharing the content are home to the tenant. Trial version is full Teams version.

As for License difference, I guess I missed this e-mail because it went to my old account I don't have access too, sorry about that Johan, sure you probably figured out what you needed by now, but there is no difference between the 2 licenses in terms of Teams from a user perspective.