SOLVED

Deleted user still joining

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Occasional Contributor

Hi,

 

In my company we use MS Teams Free and there is an use who we delete every day and after some hours he joins automatically to our teams again.

 

How can we permantly delete him?

 

Thanks in advance

 

 

13 Replies
Are you using a office365 subscription?
Are the user in your organization?
Is it a org-wise team or public team?

Adam
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@adam deltinger 

 

Are you using a office365 subscription?

No

 

Are the user in your organization?

We are deleting him directly in Microsoft Teams. Where do I check it?


Is it a org-wise team or public team?

It's not public but it was made using personal account

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@adam deltinger 

I don´t want to delete the organization, I just want to delete one user.

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I know :) but the steps to remove the user :)
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@adam deltinger 

If I click on profile pic at the top of Teams there is no Manage Org.

 

I deleted from here:

 

manageOrg.PNG

 

Here it shows he has been deleted:

delete.PNG

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If you click edit teams - what kind of the am does it say it is?
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@adam deltinger 

 

It only shows the name and description.

 

The Privacy is showing nothing.

 

I will select "private team" and see if it solves the problem

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What did it say prior to private??
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@adam deltinger 

 

nothing

 

Are there two options right? Private and public, and none of them was selected.

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Best Response confirmed by rodolfomachado (Occasional Contributor)
Solution
Ok! I’ve heard that by default it’s an org-wide team in free version! It seems strange that nothing was selected here! Let it be private and let me know if setting the team to private or public fixes it
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Yeah the default Team is org-wide in free Teams and can be very confusing and annoying. The best way to add Teams users in Free is adding them direct to Teams instead of "Inviting to org" which will default them to the Org wide Teams.
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@adam deltinger 

It seems the problem has been solved! thanks, adam!