SOLVED

Deleted team members still showing in android app

New Contributor

I have an existing team in Microsoft Teams. A while ago three team members and one team owner were deleted from the team. In the teams desktop app these four are not existing. The same in the MS365 admin center for the active groups - these four are not existing.

But if I open the Teams app at an Android Phone, the four deleted persons still showing. The same problem I have reported by two "normal" users on their Android Phones. 

I have tried to delete temporary files of the app - but this didn't work. 

Is there any other possible solution except an uninstall and reinstall of the app?

3 Replies

Hi @TobiasKinzner  How long has it been since you deleted them?  It can take up to 24 hours to take effect.

Hey @ThereseSolimeno
at least several weeks, probably a few months.
best response confirmed by TobiasKinzner (New Contributor)
Solution
I log out my account in the android app. And then I log in with the same account on the same smartphone. After that the team members and owners are correct.