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Deleted Messages in Teams not deleted by user

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cword
New Contributor

Teams users reporting missing messages on Microsoft Teams.
She/they have not deleted them themselves.
In the chat history it shows the “This message has been deleted” notification, but no Undo button next to it as you would expect to see.

Please advise on what could be happening and how to resolve

3 Replies
The undo button will only be there just after the deletion!
Have any owners removed them maybe? If this setting is enabled..

Adam

Thanks for the reply - no this setting is not enabled@adam deltinger 

No retention policies etc active?
Also do a logout / login if the teams client
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