SOLVED

Delete SIP Device

Occasional Contributor

Hi there a way to delete a unused sip device in the teams admin console? I don't see any option to delete a device in that section.

6 Replies
Hello, Is it enrolled in Intune?
This is not a android Teams device, this is a SIP device (Polycom VVX 311 in this case). I don't see a way to enroll theses devices in intune.
best response confirmed by Benjamin_Duval (Occasional Contributor)
Solution

@Benjamin_Duval 

I've been looking for this too, but it doesn't exist yet. Just had a response from MS, its due Q2/CY22.

Common sense would have been to include this from the outset, but...Microsoft...

Yeah. This is not a "essential" feature but be able to do some cleanup will be very usefull when I have 500+ phones register :)

Is there any update from Microsoft, on how to delete unused SIP device entries?

Message from Microsoft:

I discussed the case with my technical lead and with our escalation team as well. As per the update provided by them, As of now there are no options to delete the SIP devices from teams admin center and to delete the device from backend is also currently not possible.

But the device will be deleted automatically from tenant once it is logged in to another tenant, In some cases changes takes 24-48 Hrs to get reflected and in rare scenario's it takes more than the expected time. We suggest you to wait for some more time and it will surely automatically removed from the tenant.

And to let you know, Option to delete the SIP devices is soon going to be released by the Microsoft and ETA for this is Q1 2023.