Apr 17 2022 07:02 PM
Apr 18 2022 02:47 PM
Apr 19 2022 12:34 PM
Oct 06 2022 04:21 AM - edited Oct 06 2022 04:22 AM
Is there any update from Microsoft, on how to delete unused SIP device entries?
Nov 08 2022 11:36 PM
Message from Microsoft:
I discussed the case with my technical lead and with our escalation team as well. As per the update provided by them, As of now there are no options to delete the SIP devices from teams admin center and to delete the device from backend is also currently not possible.
But the device will be deleted automatically from tenant once it is logged in to another tenant, In some cases changes takes 24-48 Hrs to get reflected and in rare scenario's it takes more than the expected time. We suggest you to wait for some more time and it will surely automatically removed from the tenant.
And to let you know, Option to delete the SIP devices is soon going to be released by the Microsoft and ETA for this is Q1 2023.
Jan 11 2023 09:47 PM
Shenanigans on this. You cannot log into a Teams SIP Gateway phone on another tenant. I have phones on lab environment I want to move to production but cannot with this issue. When you login with the PIN nothing happens on the phone at all. I can log in with the old tenant just fine but cannot use a different one at all.
With no way to delete a device from a tenant it is stuck there until Microsoft figures out to remove them.
Jan 11 2023 10:01 PM
@JarrodLash Have you applied calling policy on the account you are trying to login.
You can also enable SIP Gateway by using the PowerShell Set-CsTeamsCallingPolicy cmdlet. To enable users for SIP devices, select a policy, and set the -AllowSIPDevicesCalling attribute to True. The default value is False, so users will not be able to use their SIP devices unless you enable them.
Please follow the steps mentioned in below link
Jan 11 2023 10:06 PM
Jan 12 2023 06:06 AM
I did exactly that. Factory reset the phone, set the provisioning server, and then finally log in. The phones just sit there when I try to login with a different tenant. If I try to log back in with the original tenant and it works fine. It seems the MAC address is locked to the first tenant the device ever registers to.
Mar 22 2023 06:23 PM