Sep 09 2020 09:38 AM
Sep 09 2020 09:38 AM
I use a Lenovo X1 carbon 6th Generation laptop along with a Thunderbolt Docking station. (Windows 10 operating system)
I use a usb headset for teams/ meetings and calls. When I unplug my headset, Teams defaults to my docking station. When I plug it back in, my docking station remains as default without automatically placing my headset back as default. (My headset is defaulted for all sound devices)
My headset will appear in device options in Teams and I have to re-select it there in order to use it in -teams again.
I've found that even after unplugging my docking station and only having my PC speakers and internal microphone as options, Teams will not automatically default back to my headset. It will remain defaulted to my PC speakers and internal microphone.
Teams only defaults back if every other sound option is disabled from the sound control panel.
However, other meeting software like Zoom and Cisco Webex automatically default to my headset (or whatever new sound device is plugged in) each time without me having to disable other sound devices or re-select it from the Zoom/Webex devices menu.
I and many other users at my company have noticed this behavior. Does anyone have any hints or clues to help us out? Any help will be greatly appreciated.
Dec 09 2020 10:23 AM
I confirm this behavior in Microsoft Teams. Microsoft Skype for Business did it right, other messaging platforms also can do it, only Microsoft Teams not:
We also have to change the audio device each time we dock our PCs - very annoying!
Mar 24 2021 09:08 AM
@S_Smith705 I agree. We've seen the same thing here. When I dock, or even plug into a monitor via HDMI and it has speakers, it defaults to other devices despite me settings my local as default (through settings in Windows). I'm constantly going into the settings in Teams to make my laptop devices default for both speaker and microphone. No matter how I toggle them, it does what it wants and won't remember my default changes when I dock and move around with other peripherals.
Apr 13 2021 05:11 AM
Microsoft Teams always selects the wrong audio device for me too on my Windows 10 machine. I use a Yeti Nano microphone. Teams selects the Yeti Nano as the microphone (good) but then also selects it as the speaker too (bad). Every time I open Teams I must go to settings and change the speaker to a speaker. There is no way to save the "Custom configuration". Why doesn't Microsoft fix this bug? Teams should never select a microphone (Yeti Nano) to be a speaker. Yeti is among the most popular microphone brands. Please fix the bug or tell me how to fix it. Thank you.
May 14 2021 09:46 AM
@Peter_Cramton It does that because the Yeti products have an in-mic monitoring port for headphones and it figures you'll want to use one interface for your audio.
However, that's also Micro$oft Teams trying to be smarter than it's user. If we have a default setup, we should be able to set that as a default and have only that setup be used. Especially on something where you can receive a call at a moment's notice, and then need to fumble to get your headset on and the right Mic interface selected. And if the program has defaulted to some other interface because Teams is monitoring the interfaces, and your headset or mic decided to go to sleep or is being used by another application, it takes sometimes RESTARTING TEAMS to get it to play ball with my setup.
There is no reason why in 2021 we should be begging M$FT to implement a default device override for our equipment. You'd think all the niggling foibles of a badly designed Slack wannabe would become very well broadcast during a Pandemic where WFH is necessary. I feel like the whole Micro$oft Teams Dev Team uses Discord instead of their own product, because if they actually had done so this past year, we'd see improvements out the yin yang.
But instead we got the stupid everyone sitting in seats facing the same direction aka F*cking Stupid Stadium layout... and pop out chats. And that's it.
No native notifications for either platform. No better Mac Compatability. No Video bandwidth modifications. No default settings for devices you want to use for your Teams experience.
I'd say go post the issue on UserVoice, but that is equally pointless. The large faceless company will tell you what you need and when you need it, and nevermind those posts with thousands of votes asking for basic QOL improvements on the goddamn notification interface: They need to give us Emoji instead! For the workplace! Not functionality!
Microsoft Teams is the dissapointing poser of a younger brother to Skype, who wants to emulate Slack, try and play on the same level as Discord, but all the normal productivity chat apps just laugh at Teams while it gets its rich daddy to buy its way into every business using a Microsoft Platform.
I'm kinda glad that Zoom is kicking its **bleep** everyday.