Customize Defult Tab for a Channel

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New Contributor

I have created a new channel under one Team site. I do get 2 tabs by default in team. The tabs are - Conversations and Files. I added another custom tab in that channel. My requirement is to make my custom tab as the landing tab instead of Conversations. How can I change that?   

9 Replies

You can't, you always land in the Conversations view. It's an interesting idea, I would suggest you add it to https://microsoftteams.uservoice.com/forums/555103-public. If enough people want it the product team might bu8ild it in the future.

They are supposed to be adding some kind of pinned support. Should be able to put that link up to for that. But agree sometimes you want some control to get people into a getting started or general info page before hand.

You can just restrict the general tab from people posting and use it with a few starter threads. So that said maybe actually just making the General channel able to be linked to a Sharepoint page or URL would be nice.

Thanks Steve for your reply. In that case, what are the options I have to achieve similar functionalities -

1. We need high level site (analogous to a department in an organization) - our team site is in this level

2. Each channel inside the site represents different offerings of the department

3. Each offering needs to have a Form to submit a Support Ticket, each offering will also have associated Files (Only the conversations need to maintained in Site level in General Channel)

 

- can we think chatbot or any other way to make the ticket creation more user friendly in the Team site?  

I'm having some difficulty following what your requirements are, who is using this site?

 

In simple terms, thing of Channels as topics, and Teams as teams. I don't know whether your 'offerings' are more like a topic or a Team?

 

How big is the department? Does it really work as a team of people working together, or is it more of an association of Teams? If there's more than about 20 members it's probably more than one Team.

 

What happens with the form, why is it submitted from the context of an offering?

@Steven Collier I would love to have this function too.

For example I use a Team only to manage Tasks so only the tab Planner is important for this team.

This is just an example.

 

Thank you. 

Chat bot can be an option for adding tickets. In case you are looking for something simple, we can even add list form as an tab to accept ticket. Is there any access restrictions in your requirement?

@NiteshRanjan no access restriction but I'm not sure to understand what uour are trying to explain…

Sorry for the confusion. I meant to say that chatbot approach is an option for ticketing mechanism. However in case you are looking for simple option, we could create a list to store the tickets and use the newform.aspx embedded as a tab in the channel for users to add tickets.

It has been in the backlog for 3 years, but you can upvote this request here:

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18695377-change-which-tab-is-d...