Custom greetings not being saved

Occasional Contributor



We have multiple people on our team that are not able to save the custom greetings.

You can enter the text and then click [OK] to go back to the previous screen and then click on [x] to close out the settings, but when you go back into the settings and check, the custom greetings are empty.


Thank you.

2 Replies

Hi @Willam1867  According to this recent post in this community, this is likely a bug and Microsoft engineering is working on a solution: Microsoft Teams custom voicemail message won't save - Microsoft Tech Community

Thank you @Therese_Solimeno