01-06-2021 04:33 AM
01-06-2021 06:29 AM
Check to see if you have the same version of Teams as your classmates. You can do this from Teams by clicking your profile at the top right, then choosing About | Version.
If your version differs, this could be the issue and you can try updating.
01-06-2021 06:35 AM
@TheEarthIsFlatI would suggest checking the Teams Version it could be different than other users, besides check on the windows updates...
besides here is the manual way of setting up your custom background if the add new option is not showing...
To manually delete or add virtual backgrounds in Teams:
01-06-2021 08:47 AM
@TheEarthIsFlat Hi are you joining the Teams meeting via the Teams desktop app or via the web browser?
The custom and blurred background are only available if you use the Teams desktop app in Windows or Mac or via iOS on a mobile.
If you join the meeting another way them it is not available. Please see link for the Team meeting features by platform Meetings and live events - Office Support (microsoft.com)