Aug 20 2021 09:33 AM
Hi,
I'm looking at Auto-Attendant and Call Quality Analytics provided here for TEAMS - https://docs.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports
One thing that jumped out at me that I wanted to understand better - the below section indicates that data is not committed to the pipeline for up to 30 minutes.
Does this mean if I were using this report I could not see actual "real-time" calls in the Auto-Attendant in queue?
Also, in previous versions of Teams, the information on calls did not commit to the database until the caller had hung up, at which point the call record was then added to the database. Is this the same with the current incarnation of Teams?
Data latency and AA & CQ analytics
Data will be available in the CQD data pipeline within 30 minutes.
You will have to refresh the data to see the new analytics data.
Thank you.
Aug 20 2021 10:10 AM
Aug 20 2021 10:19 AM