Aug 10 2020 11:15 PM
After latest update when trying to join meeting getting msg " couldn't complete the call". Tried to reinstall the app multiple times but same issue occurred. All though through android phone it's working fine.
Can any one help me here, its impacting my online classes.
Below is info about device and app version.
Os - 5.1.1
Model - samsung / Nexus 10
App Version -1416/1.0.0.2020080601
Aug 11 2020 10:45 AM
@SukritiI am also having precisely the same problem, also on Android 5.1.1, also ever since the update.
The rest of the app seems to work fine so far as I can tell, it's just calls that fail to go through, incoming or outgoing.
If somebody can tell me how to get more debugging information out of it I'd be glad to see what I can do.
Aug 16 2020 10:05 AM
Aug 17 2020 12:50 PM
@Sonal2140Nope. There was a teams update this morning, but the problem persists. Are you also using Android 5.1.1?
Aug 19 2020 03:44 AM
Aug 25 2020 10:11 AM
@Sonal2140Well, it works for me again this morning, at least as long as I'm the first one on the call. So try it again and see what happens I guess. Maybe they've fixed it.