could not sign in to web Teams

New Contributor


I'm unable to Login to Microsoft Teams Web. It gives the below error.
"We couldn't sign you in. Please try again."

I'm using Microsoft edge browser

But I am able to login on other machine


Pls help

4 Replies

This could be an temporary issue @gigyjose 


Please clear all the cookies & temp file in edge browser and try again,

Also please check if any filters or plugin are blocking the connection.


If nothing works out please completely reset browser settings to default and try 


what is the version of edge browser on working and non working machine?

i already tried reset setting browser

browser version Version 84.0.522.44 (Official build) (64-bit)


Just to confirm you tried to sign in with Teams desktop app or just web app? also tried on another browser ?

Please check  firewall or antivirus settings on your computer and also check whether the time and date are accurate



I tried just web app
time and date is correct
in the same account , I can open outlook (web) and one drive.
only when i go to teams , it will show checking credentials for sometime and then display "cant sign in"