Conferencing has been disabled

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Occasional Contributor

Hi, a few days ago I changed a setting in Admin Portal for teams, I set 'Allow owners to delete all messages' to false.

 

Soon after that people in my company noticed that they were no longer to audio or video conference where more than two people were involved (Ie we could still audio or video conference 1 to 1). When people mouse over the audio or video icons, it says "Upgrade your license for this feature" ????? We have been big users of conferencing in Teams since Teams went live.

 

I am not sure whether me changing the setting 'Allow owners to delete all messages' was causing it, however I am unable to set this back to true. In addition I set the 'Allow videos in meetings' to false, saved it then reset it to true and saved, but this still did not help.

 

We are with Telstra in Australia and they are unable to help us, was wondering if anyone else was experiencing this.

 

regards,

Marc

22 Replies
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I have the same Issue.  Effectively implying that I need to upgrade my license.

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Did this just happen recently?

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Education customer here...same issue as well.  Any updates would be appreciated.

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Ya this bit us today as well, what is going on Microsoft?

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Broken for us Microsoft. Our teams are grinding to a halt :(

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Microsoft? Any update? Anything? It's Wednesday and others have had issues for a number of days now. This is a pretty big deal for our team.

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Is anyone watching these forums?  Our rollout of this product is now dead because of this missing feature.  Does anyone have any updates?  There is no notification in the Office 365 Admin Center either.  Does Microsoft know of this issue?

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Hello? Microsoft? Any Microsoft Techs out there? Mission control can you read me?

 

Seriously, who do I call to get an answer on this? This is terrible and has rendered Teams less useful for our team...

 

If this is going to be long term we are going back to Slack.

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Still an issue.

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We are experiencing the same issue

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Still broken. No reply from Microsoft yet :(

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We are having the same issue and don't see anything on the web about it. Is anyone reading these forums?

 

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Hi Ladies and Gents, hopefully have some good news. I have managed to get someone at Microsoft to push it further up the chain, they have acknowledged it is a problem and are working on a solution as we speak.
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Yay!!! Thank you for the update! Still broken for us as of today :(

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MS Support is having us disable video capabilities for 4 hours, then turn it back on again to try and see if it works. For anyone who wants to try along with me, give it a go. I will report back at about 4:15 PST.

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I logged out of Teams and exited. It's working now!!!!!!!!

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Reinstall the Teams client and check

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Not necessary to reinstall client, it is working for all my users now!

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This is working for us too!