Mar 09 2021 06:42 PM
Hi trying to make sure CAP is the only way to achieve a shared physical phone.
We're trying to get some Teams phones into some factories, where workers can use when calling in issues.
Ideally, I wanted to assign a service number to a resource account and assign the resource account to a Teams phone.
While researching to see if this was even possible i came across CAP and it looks like what i'm trying to achieve. It comes with additional costs, and of course i'm trying to avoid that too.
I just want confirmation that this is the only way to achieve what i'm trying to achieve or if theres an alternative.
Thanks in advance
Mar 16 2021 06:47 AM