Common area Phones are showing under User Phones in Teams Devices->Phones

New Contributor

In Teams admin Center,


Under Teams Devices -> Phones, The Common area phones are listed under User Phones. Need to know how these are categorized.






3 Replies

There is a TeamsIPPhonePolicy currently in place called “CAP”. The SignInMode is set to Common Area Phone. Is this policy assigned to any of the CAP accounts?

Assign the policy and this should fix the issue.

With Regards
Satish U
Could you please share the command for setting the CSTeamsipphonepolicy?

Here is the command for your reference
Set-CsTeamsIPPhonePolicy -SignInMode CommonAreaPhoneSignIn

With Regards,
Satish U