Collaborative Calling (CQ using Teams Channel) in Teams web client

Copper Contributor

Has anyone heard any news when the Teams web client is likely to support a call queue using a Teams Channel for collaborative calling ?



2 Replies

@pneill2350 When using a web client, you are still able to receive calls from the call queue.


The “Calling” tab in the Team site isn’t available on the web yet, the same as on mobile phone Teams client. 

hope this answers your question


kind regards,



No have not heard anything. Do you have the Collaborative Calling feature on the desktop client? For me it is displayed in Teams, but I only see my calls that I have answered and no missed calls or calls that other employees have answered.