SOLVED

Chat box during

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Occasional Visitor
When I am hosting a meeting of approximately 15 ppl usually 2 or more of them have no access to chat box. It notifies on the attendees end only “Chat box disabled by administrator.” As the organiser if the meeting I cannot see this or enable the chat box for them. All my attendees access the meeting in the same way using MS teams link not a channel. All attendees can view the chat during the meeting
Can someone tell me why only 2 or 3 random attendees have chat box disabled? Any advise gratefully received
1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

Hello @Dawn_Matthews   The administrator in this case is your IT administrator, not you as the organizer, so you wouldn't be able to change the company's settings.  Are all of the members of your meeting part of your organization?  If anyone is a guest or has a different email extension, they are considered outside of the organization and not able to participate in chat.

 

This doc will give you more details.  Let us know if this won't work for your situation.  https://docs.microsoft.com/en-us/microsoftteams/enable-features-office-365