SOLVED

Channel Notification Settings Resetting to "Off"

%3CLINGO-SUB%20id%3D%22lingo-sub-1167323%22%20slang%3D%22en-US%22%3EChannel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1167323%22%20slang%3D%22en-US%22%3E%3CP%3EI%20would%20like%20to%20have%20members%20of%20a%20team%20get%20a%20notification%20when%20someone%20posts%20to%20the%20channel%20in%20that%20team%20-%20a%20pretty%20basic%20feature%20I%20would%20think.%26nbsp%3B%20In%20the%26nbsp%3BChannel%20Notification%20Settings%20window%20(accessed%20by%20clicking%20the%203%20dots%20beside%20the%20channel%20name)%2C%20the%20following%20window%20opens%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Chris_1688_0-1581443586904.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F170438iDB183E130C36D7FF%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22Chris_1688_0-1581443586904.png%22%20alt%3D%22Chris_1688_0-1581443586904.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EI%20click%20the%20drop%20down%20menu%20for%20%22All%20new%20posts%22%20and%20select%20%22Banner%20and%20feed%22%2C%20then%20click%20save.%26nbsp%3B%20For%20some%20reason%20when%20I%20reopen%20this%20channel%20notifications%20window%20the%20selection%20for%20%22All%20new%20posts%22%20has%20reset%20to%20%22Off%22.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIdeally%20this%20should%20be%20something%20that%20could%20be%20toggled%20globally%20for%20all%20teams%20and%20channels%3B%20however%2C%20in%20the%20meantime%20I'd%20like%20to%20figure%20out%20why%20this%20existing%20feature%20is%20seemingly%20not%20working.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20else%20encounter%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20advance%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EChris%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1167323%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EChannel%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Enotifications%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1168549%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1168549%22%20slang%3D%22en-US%22%3EI've%20had%20it%20happen%20before%20but%20don't%20remember%20how%20I%20fixed%20it.%20It's%20either%20a%20sign%20out%20and%20back%20into%20Teams%20to%20clear%20cache%20issue%20or%20something.%20Maybe%20try%20setting%20on%20teams.microsoft.com%20web%20client%20and%20see%20if%20the%20issue%20persists%20there%20as%20well%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1211286%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1211286%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F553671%22%20target%3D%22_blank%22%3E%40Chris_1688%3C%2FA%3E%26nbsp%3BI%20currently%20have%20the%20same%20problem.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3BIn%20OWA%20there%20is%20the%20same%20issue%20as%20well.%20Restarting%20Teams%20with%20re%20log%20in%20didn't%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1213795%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1213795%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F563971%22%20target%3D%22_blank%22%3E%40DaveG1%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F553671%22%20target%3D%22_blank%22%3E%40Chris_1688%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20had%20the%20same%20scenario.%20What%20helped%20(some%20wild%20stuff)%3C%2FP%3E%3CP%3E1.%20Hide%20channel%3C%2FP%3E%3CP%3E2.%20Show%20channel%20again%3C%2FP%3E%3CP%3E3.%20Set%20notofications%3C%2FP%3E%3CP%3E4.%20Go%20for%20a%20drink%20%3B)%3C%2Fimg%3E%20(optional)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1214064%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1214064%22%20slang%3D%22en-US%22%3EWorked%20for%20me%2C%20thanks!!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1250295%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1250295%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F576160%22%20target%3D%22_blank%22%3E%40AtomicIceBreaker%3C%2FA%3E%26nbsp%3B-%20Thanks%20for%20your%20response.%26nbsp%3B%20We've%20re-toggled%20our%20use%20of%20Teams%2C%20so%20I%20don't%20have%20a%20means%20to%20test%20your%20resolution...%20But%20I'm%20glad%20to%20hear%20it%20has%20worked%20for%20others!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1353964%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1353964%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHello%20sir%20is%20it%20possible%20to%20make%20the%20default%20%3CEM%3E%3CSTRONG%3EAll%20new%20post%3C%2FSTRONG%3E%3C%2FEM%3E%20to%20Banner%20and%20feed%20for%20all%20the%20channels%20in%20the%20organization.%20May%20be%20create%20a%20team%20policies.%20My%20users%20are%20getting%20exhausted%20my%20setting%20notification%20to%20turn%20on%20for%20every%20channel.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1353976%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1353976%22%20slang%3D%22en-US%22%3ECurrently%20no%2C%20I%20wish%20you%20could%20at%20least%20set%20defaults%20on%20the%20client%2C%20but%20being%20able%20to%20turn%20that%20setting%20on%20by%20policy%20would%20be%20nice.%20I%20wouldn't%20want%20to%20force%20it%20on%2C%20but%20at%20least%20default%20on%20for%20all%20new%20channels%20and%20turn%20off%20vs.%20having%20to%20turn%20on%20would%20be%20ideal%20IMO.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1354020%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1354020%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20quick%20response%2C%20Is%20there%20a%20user%20voice%20for%20this%20request%20for%20atleast%20having%20default%20to%20turn%20on.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1354341%22%20slang%3D%22en-US%22%3ERe%3A%20Channel%20Notification%20Settings%20Resetting%20to%20%22Off%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1354341%22%20slang%3D%22en-US%22%3EI%20don't%20recall%2C%20go%20look%20%3AP.%20%3CBR%20%2F%3Emicrosoftteams.uservoice.com%3C%2FLINGO-BODY%3E
New Contributor

I would like to have members of a team get a notification when someone posts to the channel in that team - a pretty basic feature I would think.  In the Channel Notification Settings window (accessed by clicking the 3 dots beside the channel name), the following window opens:

Chris_1688_0-1581443586904.png

I click the drop down menu for "All new posts" and select "Banner and feed", then click save.  For some reason when I reopen this channel notifications window the selection for "All new posts" has reset to "Off".

 

Ideally this should be something that could be toggled globally for all teams and channels; however, in the meantime I'd like to figure out why this existing feature is seemingly not working.

 

Anyone else encounter this?

 

Thanks in advance,

 

Chris

 

9 Replies
I've had it happen before but don't remember how I fixed it. It's either a sign out and back into Teams to clear cache issue or something. Maybe try setting on teams.microsoft.com web client and see if the issue persists there as well?

@Chris_1688 I currently have the same problem.

@Chris Webb In OWA there is the same issue as well. Restarting Teams with re log in didn't help.

Best Response confirmed by adam deltinger (MVP)
Solution

@DaveG1 @Chris_1688 

We had the same scenario. What helped (some wild stuff)

1. Hide channel

2. Show channel again

3. Set notofications

4. Go for a drink ;) (optional)

Worked for me, thanks!!

@AtomicIceBreaker - Thanks for your response.  We've re-toggled our use of Teams, so I don't have a means to test your resolution... But I'm glad to hear it has worked for others!

@Chris Webb 

Hello sir is it possible to make the default All new post to Banner and feed for all the channels in the organization. May be create a team policies. My users are getting exhausted my setting notification to turn on for every channel.

Currently no, I wish you could at least set defaults on the client, but being able to turn that setting on by policy would be nice. I wouldn't want to force it on, but at least default on for all new channels and turn off vs. having to turn on would be ideal IMO.

@Chris Webb 

 

 

Thank you for quick response, Is there a user voice for this request for atleast having default to turn on.

I don't recall, go look :P.
microsoftteams.uservoice.com