Challenges with External Users in the SharePoint Team site of a Shared Channel

Steel Contributor

I need to enable external users of a Shared Channel to be able to create and edit pages in the associated SharePoint site.  I'm wondering if any of you have experience with the following challenges:

  1. the "New" drop-down menu is missing from the SharePoint site home page
  2. the site loads slower than average for external users


I'm not sure why the home page is missing the 'New" drop-down menu.  This has only happened in once tenant setup so far, but I'm not sure how to fix it. 




The Azure B2B and shared channel was setup roughly five hours from posting this.  Both external users are able to receive and join the shared channel, post conversations and even create files from the 'Files' tab.


Will this resolve itself with more time or is it a configuration issue somewhere in the admin center?


The option to create pages is available in site contents.  I've confirmed that they can create and publish pages using this method, but it's not ideal:



The next issue is site performance for the external users.  Every page load takes several moments to happen.  I'm not sure what to make of this other than that permissions are getting hung-up somewhere.


Lastly, for this setup to work - I have already invited both external users directly to ADD, so they're listed as guests.  This was necessary to prevent SharePoint from booting the external users out every few minutes.


I hope I'm not working against the grain here.  Any help is appreciated :)

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