Forum Discussion
Louisani84
Oct 12, 2023Copper Contributor
Cant share/attach files in MS Teams chat
Hi All, I am hoping someone will be help me I cant attach files to teams chat
LeonPavesic
Silver Contributor
Hi Louisani84,
Here are some things you can try if you can't attach files to Teams chat:
- Check your internet connection. Make sure you have a strong and stable internet connection.
- Restart the Teams app. This can sometimes fix minor glitches.
- Clear the Teams cache. To do this on a Windows computer, open File Explorer and navigate to %appdata%\Microsoft\Teams. Delete all of the files and folders in this folder. Then, restart the Teams app.
Clear Teams cache - Microsoft Teams | Microsoft Learn - Update the Teams app. Make sure you are using the latest version of the Teams app.
Update Microsoft Teams - Microsoft Support - Check the file size
- Check your permissions. If you are unable to attach files to a specific chat or channel, it is possible that you do not have the necessary permissions. Contact your Teams administrator to check your permissions.
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Kindest regards,
Leon Pavesic
(LinkedIn)
MarkBuse
Feb 23, 2024Brass Contributor
The problem is that file sharing always works in Zoom chat, its always extremely easy because it uses operating system drag-and-drop, and the files can be quite large, in the range of gigabytes. Microsoft has had YEARS to match that ease-of-use for us with Teams, but keeps failing miserably to do so. As for internet connections, it's multi-gigiabit and so is the network. The only dysfunctional piece is Teams and Teams chat.