cant pick up calls from queues or auto

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Occasional Visitor

Hi all,

 

For some time now I can only pick up calls on iOS when get a direct call. When I receive calls from an auto attendant or from a call queue my mobile app rings, I can answer but immediately after disconnects and the call is going back to the group. I only have this problem with iOS and not on the desktop, I can pick up the same call with my desktop right after the disconnect. Does anyone know a fix to this?

 

RD

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