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Cant add guests to the Teams groups

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Anthony_S
New Contributor

Hi,

I have looked at all the guides online, and have enabled guest in Azure, Sharepoint and Teams admin, but every time I try to type in the users Email address is comes up with the below attachment. Users in our organisation is working great, just guests.

Does anyone have a idea on whats going on, or is this a defect with teams?

4 Replies
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Hi!
You need to type the full external email address for the guest!

Also I’d presume you enabled external access for groups in the admin portal as well?

Also, when did you set this guest settings? It might take up to 24 hours to propagate!

Adam
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Hi,
Thanks, did enabled external access but I did some more google searching and found out after I posted that it can take anywhere between 2 and 24 hours. So looks like I have to wait and keep trying.

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@Anthony_S Guest access isn't fully enabled or you would see a different message on the add screen saying you can invite external users. Go over this checklist and make sure you enable all the required steps. Once complete, give it at least 24 hours or so to activate. after 24 hours if you still can't try web client and see if it works there. 

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Yeah! This is the most common reason when it’s not working :)
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