Cant add guest user in Microsoft Teams

[Aroh Shukla]

Hi All, 

We are trying to add an external person collaboration in Teams and added the person in External Access domain as follows: 

• 
• even after 48 hours, we are NOT able to add the person in Teams Admin Center 
  
  
  
  
  
• The AAD External Access are enabled 
  

What could be potential reason that we could not add the person. 
Please advice. 

@Christopher Hoard @Chris Webb 

 

[#2 · Accepted solution]

Hi! External access has nothing to do with guest access. 
See the difference here:

https://www.avepoint.com/blog/microsoft-teams/microsoft-teams-external-guest-access/?amp

Make sure you have enabled guests for Microsoft 365 groups also!

go through below checklist
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

Adam

[#3]

@adam deltinger Thanks you so much for your prompt.  We indeed fixed with your link, https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide 

[#4]

Great!