Cannot view other participants video in web app

%3CLINGO-SUB%20id%3D%22lingo-sub-1618310%22%20slang%3D%22en-US%22%3ECannot%20view%20other%20participants%20video%20in%20web%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1618310%22%20slang%3D%22en-US%22%3E%3CP%3EHi!%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20facing%20a%20problem%20I%20never%20had%20before%20%3A%20in%20a%20video%20meeting%20using%20the%20web%20application%20(chrome%20or%20edge%20on%20macOS%20Catalina)%2C%20I%20can%20see%20only%20one%20participant%20video%20(the%20one%20currently%20speaking).%20the%20other%20ones%20are%20just%20iconified%20in%20the%20bottom%20part%20of%20the%20screen.%20However%2C%20everything%20is%20fine%20when%20using%20the%20desktop%20application.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPhilippe%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1618310%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1620059%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20view%20other%20participants%20video%20in%20web%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1620059%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F99957%22%20target%3D%22_blank%22%3E%40Philippe%20VOLLE%3C%2FA%3E%26nbsp%3B%20%26nbsp%3BDoes%20this%20past%20post%20in%20the%20community%20address%20your%20issue%3F%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fvideo-layout-show-all-participants%2Fm-p%2F1238289%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fvideo-layout-show-all-participants%2Fm-p%2F1238289%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1622420%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20view%20other%20participants%20video%20in%20web%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1622420%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F668458%22%20target%3D%22_blank%22%3E%40ThereseSolimeno%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYes%20it%20seems%20similar.%20However%20my%20issue%20appeared%20recently.%20So%20far%20we%20had%20no%20problem%20using%20either%20the%20web%20app%20or%20the%20desktop%20client.%20We%20need%20this%26nbsp%3B%20because%20we%20use%20to%20distinct%20tenants%20-%20one%20connection%20through%20the%20desktop%20client%2C%20one%20through%20the%20web%20interface%20(conveniently%20installed%20as%20a%20chrome%20of%20edge%20web%20application).%20It%20used%20to%20work%20fine%2C%20it%20doesn't%20anymore...%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Hi!,

 

I'm facing a problem I never had before : in a video meeting using the web application (chrome or edge on macOS Catalina), I can see only one participant video (the one currently speaking). the other ones are just iconified in the bottom part of the screen. However, everything is fine when using the desktop application.

 

Any ideas ?

 

Thanks,

 

Philippe

2 Replies
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Hi @ThereseSolimeno 

 

Yes it seems similar. However my issue appeared recently. So far we had no problem using either the web app or the desktop client. We need this  because we use to distinct tenants - one connection through the desktop client, one through the web interface (conveniently installed as a chrome of edge web application). It used to work fine, it doesn't anymore...