Cannot use Teams on Mobile App

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Occasional Visitor

I am a client of a company that uses MT. They sent me an invite to two different email addresses. One of those is a yahoo address which is my Microsoft account email. For clarity, I am MT for Free user and I'm a "guest" on that company's "Team". The invite does NOT show up in my mobile app. I can open the invitation link on the PC just fine and see all the chats in the "Team". Mobile (iPhone) - doesn't work. The email they used to send an invite is the same email I registered under in Microsoft Teams for Free. Can you help please? Phone support is useless. 

1 Reply

@juliab369 

 

Hi, if the email account you are using to login to Teams is the same on both the desktop, and the mobile, then you should be able to see the Guest access on both now that you have accepted the invitation.  Is that not the case?